the matka

the matka App support

Contact
+91 9748980762

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it easier to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, you need to check your internet connection for a strong and stable signal. If you're still having trouble receiving the OTP, you can try clicking the send button again and wait for the timer to expire. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the outdated app from your device and then download the latest version. Once updated, you can log in and start playing the app without any problems. This should fix any issues and allow you to enjoy the app's new features.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned from gaming, not from bonus amounts. You can redeem the earned gaming money for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This variation in processing time is primarily due to the payment delay.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by others. It can be withdrawn separately from the bonus amount once you've earned it by playing games.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending or failed. If it's failed, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can contact the care centre for further assistance.

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